HQ2837 - Research & Policy Officer

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Posted: 08/10/2019 16:51
Start Date: Not Available
Salary: £27,000 – 30,000 per annum - experience dependent
Location: London
Level: Technical
Deadline: 27/10/2019 23:59
Hours: 35.00
Benefits: Excellent
Job Type: Permanent

Location: Highbury, London

Working within the Policy and Campaigns Directorate, our Research and Policy Officer delivers high quality research and policy in core health and social care policy areas, helping to ensure the health and social care system supports people with hearing loss, tinnitus and deafness with accessible, high quality services.

Interview Date: TBC

Staff Benefits

You'll enjoy a range of excellent benefits and access to ongoing support and learning and development programmes across the country. We provide an attractive and competitive salary and benefits package. We also recognise your talent and commitment by helping you to take care of your health, life balance and financial wellbeing.

  • 25 days annual leave plus bank holidays (pro rata if part time)
  • Bank holiday enhancement
  • Cycle to work scheme to help you save on the price of a new bike
  • Health scheme to cover you and your family’s health from £7 per month
  • Employee assistance programme that gives you and your family free, confidential support.
  • The option to buy or sell leave annually in exchange for salary
  • Enhanced benefits, including maternity, paternity and shared parental leave
  • Flexible working arrangements
  • Supporting you to study including time off for study leave and external courses
  • Workplace pension scheme
  • £50,000 life assurance
  • Interest-free season ticket loans
  • Discounts and savings on our products and publications, and a half-price subscription to our magazine
  • An annual ceremony where we recognise those nominated for Pod award as well as rewarding winners.
  • The annual ‘Big Satisfaction’ staff survey measuring levels of engagement and job satisfaction
  • We are proud to hold the Investors in People Standard
  • Staff council and staff companions.
  • We are proud to hold Disability Confident Employer status.
  • Our three core values are People, Passion and Partnership. These values guide and challenge how we act, how we behave towards others, and how we go about our day-to-day work.

Learning & Development

We place high importance on giving our staff the opportunity to develop their careers. We therefore provide access to a wide range of learning and development opportunities including inductions, training courses, accredited qualifications, and coaching and mentoring schemes.

  • Induction programme for new starters covering everything you need to know about our organisation, as well as providing an introduction to hearing loss.
  • British Sign Language training and certification.
  • An internal coaching scheme
  • Partnership mentoring scheme where we match employees with suitable mentors at the Royal National Institute for Blind People (RNIB) and the National Deaf Children's Society (NDCS).

Job Description

Overall Purpose of the Role:

Based within the Policy and Campaigns Directorate, our Research and Policy team works across a range of areas. The role offers an exciting opportunity to contribute to our health policy work, ensuring the health and social care system supports people wth hearing loss, tinnitus and deafness, so they can live the life they choose. 

Key Accountabilities and Responsibilities:

  • Identify gaps in our knowledge about the needs of people with hearing loss in key areas of health and social care policy. 
  • Deliver and manage qualitative and quantitative research projects which support Action on Hearing Loss's strategic objectives, including developing research proposals, recruiting participants, data analysis, preparing research briefings and commission external agencies where appropriate. 
  • Support our campaigning and influencing work through the provision of research evidence and policy advice.
  • Identify key contacts in relevant Government departments and other organisations to develop and maintain effective relationships. 
  • Represent Action on Hearing Loss at external meetings, policy conferences and seminars, and to key policy contacts. 
  • Ensure research and policy reflects Action on Hearing Loss's agreed values and behaviours. 

Other Requirements:

  • Complete any other duties and responsibilities which are commensurate with this role. 

Person Specification:

  Essential Desirable
  • Proven ability to write reports or similar documents in a clear and concise manner.
  • Demonstrate evidence of having developed and delivered quantitative and qualitative research projects to support campaigns, policy or service development.
  • Sustained experience gained within a policy setting
Qualifications / Professional Training
  • Recognised higher degree and practical research or policy experience.
  • Expertise in core research methodologies.
Skills / Knowledge
  • Proven ability to present research findings and policy positions appropriately to a variety of internal and external audiences,
  • Basic knowledge of the health and social care landscape in the UK. 
  • Ability to project manage complex mixed-term projects over the short and long term.
  • Working knowledge of health and social care policy issues and their relevant evidence bases.
Personal Qualities
  • Ability to work sensitively and diplomatically with people who may have strong and divergent opinions. 
  • Ability to work co-operatively across boundaries both within Action on Hearing Loss and between organisations. 
  • Effective interpersonal and team work skills enabling good communication with professionals, Action on Hearing Loss colleagues, service users, civil servants and academic contacts. 
  • Demonstration of management qualities and an interest in gaining experience managing volunteers. 
Thinking Style
  • Abilty to critically review and evaluate research reports relevant to health and social care policy. 
  • Ability to interpret and manipulate statistical information.
  • Ability to identify research opportunities and link these to policy development within an organisational setting to deliver a sound basis for decision-making and policy formulation. 
  • Ability to think strategically about developments in health and social care policy. 

Communication is a basic human need. Yet most of us know someone who struggles to communicate through hearing loss. It can cause substantial harm to friendships, family relationships, confidence, employability, mental health and life chances.

Action on Hearing Loss (formerly the RNID) is the UK’s largest charity for the 11 million people in the UK who confront deafness, tinnitus and hearing loss every day. Established in 1911, we help people to take control of their lives and live the life they choose, removing the barriers standing in their way. We give people support and care, develop technology and treatments, and campaign for equality. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.


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