HQ2858 - Trust Fundraiser

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Posted: 12/02/2020 10:33
Start Date: Not Available
Salary: £27,000.00 - £29,000.00 (experience dependant)
Location: London
Level: Trust Fundraiser
Deadline: 15/03/2020 23:59
Hours: 35
Benefits: Excellent
Job Type: Permanent

Location: Highbury, London

We are looking for a Trust Fundraiser to join our successful Trusts and Grants team.  ­­­­­You will have excellent research skills, and be confident in persuasive communication, both written and oral, to convince funders of the importance of our cause and the impact their donation can make.

As well as managing an existing portfolio of Trusts, you will research and cultivate new supporters.  A key part of this role will be to maintain and build on our rolling programme of applications to Trusts with potential to give up to £5,000.  It is therefore essential that you have a good understanding and aptitude for using databases and excel.

You will make a central contribution to meeting the team’s ambitious targets and supporting the organisations strategy for 2020 and beyond.

Interview Date: TBC

To learn more about the role, please contact Helen Whittaker on Helen.Whittaker@hearingloss.org.uk and 020 3227 6053.

Staff Benefits

You'll enjoy a range of excellent benefits and access to ongoing support and learning and development programmes across the country. We provide an attractive and competitive salary and benefits package. We also recognise your talent and commitment by helping you to take care of your health, life balance and financial wellbeing.

  • 25 days annual leave plus bank holidays (pro rata if part time)
  • Bank holiday enhancement
  • Cycle to work scheme to help you save on the price of a new bike
  • Health scheme to cover you and your family’s health from £7 per month
  • Employee assistance programme that gives you and your family free, confidential support.
  • The option to buy or sell leave annually in exchange for salary
  • Enhanced benefits, including maternity, paternity and shared parental leave
  • Flexible working arrangements
  • Supporting you to study including time off for study leave and external courses
  • Workplace pension scheme
  • £50,000 life assurance
  • Interest-free season ticket loans
  • Discounts and savings on our products and publications, and a half-price subscription to our magazine
  • An annual ceremony where we recognise those nominated for Pod award as well as rewarding winners.
  • The annual ‘Big Satisfaction’ staff survey measuring levels of engagement and job satisfaction
  • We are proud to hold the Investors in People Standard
  • Staff council and staff companions.
  • We are proud to hold Disability Confident Employer status.
  • Our three core values are People, Passion and Partnership. These values guide and challenge how we act, how we behave towards others, and how we go about our day-to-day work.

Learning & Development

We place high importance on giving our staff the opportunity to develop their careers. We therefore provide access to a wide range of learning and development opportunities including inductions, training courses, accredited qualifications, and coaching and mentoring schemes.

  • Induction programme for new starters covering everything you need to know about our organisation, as well as providing an introduction to hearing loss.
  • British Sign Language training and certification.
  • An internal coaching scheme
  • Partnership mentoring scheme where we match employees with suitable mentors at the Royal National Institute for Blind People (RNIB) and the National Deaf Children's Society (NDCS).

Job Description

Overall Purpose of the Role:

To raise income from a portfolio of new and existing grant-making charitable trusts and foundations. A key part of this role will be to maintain and build on our rolling programme of applications to trusts with potential to give up to £5,000.

Key Accountabilities and Responsibilities:


  • To manage and develop a portfolio of trust donors, securing long term, increased value donations.
  • To be responsible for maintaining and building the small trust programme.
  • To identify, research and cultivate new trust prospects.
  • To be responsible for delivering personal income targets for the financial year, contributing to the trust annual income budget.
  • To be responsible for delivering monthly activity targets, such as the number of proposals submitted.
  • To develop a stewardship programme for your own portfolio, including writing relationship development plans for account-managed trust donors and prospects and following through on agreed next steps.
  • To contribute to the planning, organisation and execution of trust prospect cultivation and trust donor stewardship events. To contribute to the team’s overall stewardship plans in order to build strong and lasting face-to-face relationships with Trustees.
  • To research and tailor project information, in order to write appropriate and compelling grant applications which meet the aims and objectives of grant-making bodies.
  • To write, and submit in a timely fashion, appropriate written reports to funders on how grants have been spent.

Relationship Building:

  • To build supportive, effective working relationships with colleagues across the charity.
  • Be responsible for sourcing project information for allocated service areas, keeping all information accurate and up to date, and sharing this information proactively across fundraising.
  • Establish agreed ways of working with each allocated service area, gaining in-depth knowledge of current and upcoming service plans and future funding gaps and opportunities. 
  • To play a full role as a member of the Trust and Lottery Team, working with colleagues from the Major Donor and Corporate teams to ensure that all opportunities and prospects are developed to their full potential.


  • To maintain accurate income and information records on both Raisers Edge and paper files.
  • To follow all relevant processes including those for gathering information, restricting income and tracking activity.
  • To contribute to the development of the trust fundraising strategy and operational plan.
  • To carry out the duties and responsibilities of the post at all times in compliance with all relevant law and especially the Institute of Fundraising Code of Practice, GDPR and with Action on Hearing Loss’s policies, especially our Values, Equal Opportunities and Health & Safety.

Our Values:


We treat people as people. With human warmth, dignity and respect. We treat people as whole people. Not just as an issue or a problem to be solved. We show kindness, care and understanding. We treat people how we would like to be treated.


We are passionate about our work. We want to make a real difference in people’s lives. If things can be improved, we won’t just settle for how they are. We’re prepared to challenge the status quo. We strive for high standards, to do our very best. We take positive risks and innovate, trying new things.


We work alongside others to achieve the best results. We listen carefully and try hard to understand. We share insights, ideas, learning and resources. We respect and value differences. We enable others to participate. We act with integrity and build trust.

Person specification:

  Essential Desirable
  • Proven track record of achieving income against agreed financial targets.
  • Proven track record of successfully applying to charitable trusts and/or the Big Lottery Fund, and preparing written reports to funders.
  • Demonstrable experience of writing high quality, persuasive applications to potential funders.
Special Attributes
  • Ability to influence, persuade and negotiate with Trustees and key decision-makers of grant-making bodies, both in writing and face to face.
  • Ability to work to tight deadlines and prioritise accordingly.
  • Commitment to sound financial management and achieving financial targets.
  • Proven interpersonal skills with senior staff members.
  • Understanding of financial management including budgeting, forecasting and variance analysis.
  • Results driven
  • Self-motivated
  • Sensitive to the needs of our beneficiaries
Thinking Style
  • A creative and flexible approach with a problem-solving ‘can do’ approach
  • Ability to occasionally work outside standard working hours and planned travel including possible occasional overnight stays.
  • Ability to demonstrate the Action on Hearing Loss values and behaviours.

Communication is a basic human need. Yet most of us know someone who struggles to communicate through hearing loss. It can cause substantial harm to friendships, family relationships, confidence, employability, mental health and life chances.

Action on Hearing Loss (formerly the RNID) is the UK’s largest charity for the 11 million people in the UK who confront deafness, tinnitus and hearing loss every day. Established in 1911, we help people to take control of their lives and live the life they choose, removing the barriers standing in their way. We give people support and care, develop technology and treatments, and campaign for equality. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

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