HQ2822 - Campaigns Officer

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Posted: 09/08/2019 11:11
Start Date: Not Available
Salary: £25,000 - £27,000 per annum
Location: London
Level: Campaigns Officer
Deadline: 01/09/2019 23:59
Hours: 35.00
Benefits: Excellent
Job Type: Permanent

Location: Highbury, London

An exciting opportunity has arisen to join the Policy and Campaigns team at Action on Hearing Loss. 

The Campaigns Officer will sit within our Policy & Campaigns directorate, which is responsible for influencing the government, parliamentarians, policy makers, service providers, individuals and a wide range of other stakeholders. We work to ensure that people with hearing loss do not face barriers in society and that the best possible support is available for them to help manage their condition.

You will support the delivery of campaign activities and liaise with a range of internal stakeholders, delivering outputs ranging from public-facing emails, email to target campaign actions, blogs and campaign videos to campaign events.

Interview Date: 12th September 2019


Staff Benefits

You'll enjoy a range of excellent benefits and access to ongoing support and learning and development programmes across the country. We provide an attractive and competitive salary and benefits package. We also recognise your talent and commitment by helping you to take care of your health, life balance and financial wellbeing.

  • 25 days annual leave plus bank holidays (pro rata if part time)
  • Bank holiday enhancement
  • Cycle to work scheme to help you save on the price of a new bike
  • Health scheme to cover you and your family’s health from £7 per month
  • Employee assistance programme that gives you and your family free, confidential support.
  • The option to buy or sell leave annually in exchange for salary
  • Enhanced benefits, including maternity, paternity and shared parental leave
  • Flexible working arrangements
  • Supporting you to study including time off for study leave and external courses
  • Workplace pension scheme
  • £50,000 life assurance
  • Interest-free season ticket loans
  • Discounts and savings on our products and publications, and a half-price subscription to our magazine
  • An annual ceremony where we recognise those nominated for Pod award as well as rewarding winners.
  • The annual ‘Big Satisfaction’ staff survey measuring levels of engagement and job satisfaction
  • We are proud to hold the Investors in People Standard
  • Staff council and staff companions.
  • We are proud to hold Disability Confident Employer status.
  • Our three core values are People, Passion and Partnership. These values guide and challenge how we act, how we behave towards others, and how we go about our day-to-day work.

Learning & Development

We place high importance on giving our staff the opportunity to develop their careers. We therefore provide access to a wide range of learning and development opportunities including inductions, training courses, accredited qualifications, and coaching and mentoring schemes.

  • Induction programme for new starters covering everything you need to know about our organisation, as well as providing an introduction to hearing loss.
  • British Sign Language training and certification.
  • An internal coaching scheme
  • Partnership mentoring scheme where we match employees with suitable mentors at the Royal National Institute for Blind People (RNIB) and the National Deaf Children's Society (NDCS).

Job Description

Overall Purpose of the Role:

To support the planning and implementation of public campaign strategies for Action on Hearing Loss.

Key Accountabilities and Responsibilities:

  • To support the Head of Public Affairs and Campaign and the Senior Campaigns Officer to deliver an integrated campaigns strategy for Action on Hearing Loss.
  • Work with colleagues to develop creative, engaging and effective campaigns materials and communications to be shared with supporters, partners and campaigns targets.
  • Schedule and deliver communications plans for supporters which create an engaging supporter journey to support our campaigns
  • To work closely with colleagues in the Policy and Campaigns Directorate to ensure that our campaigns work is evidence based and puts the voice of people with hearing loss at the heart of our influencing agenda
  • Utilise a variety of campaign tools and tactics and stay abreast of developments in the campaigning field.
  • Act as the first point of contact for the campaign team and respond appropriately to supporters’ enquiries
  • Monitor supporter enquiries and report key trends to the Directorate
  • Support the delivery of projects and events designed to further the aims of our campaigning work.

Person specification:

  Essential Desirable
Experience
  • Experience of delivering effective projects with tangible impacts.
  • Experience of planning and delivering events
  • Experience of writing engaging copy which motivates supporters to take action
  • Experience of meeting with key stakeholders and presenting to external audiences
  • Experience of working with volunteers.
  • Experience working in campaigns in the third sector or other relevant sector.
  • Experience using online campaigning platforms such as Engaging Networks
  • Experience of developing supporter journeys
  • Ability to work with colleagues across an organisation to recruit and nurture case studies
Qualifications / Professional Training  
  • Undergraduate degree
Skills / Knowledge
  • Knowledge of campaigning techniques and tactics and their application.
  • Excellent face to face communication and influencing skills.
  • Understanding of social media and how to use it in campaigning.
  • Ability to communicate complex material with impact and in accessible language to key internal and external audiences.
  • Knowledge of central health and social policy issues and their relevance to people with hearing loss, deafness and tinnitus.
  • A knowledge of parliament and public affairs
Personal Qualities
  • Ability to work co-operatively across boundaries both within Action on Hearing Loss and between organisations.
  • Effective interpersonal and team work skills enabling good communication with professionals and Action on Hearing Loss colleagues.
  • Ability to work sensitively and diplomatically with people who may have strong and divergent opinions.
  • Ability to prioritise workload confidently and promptly in response to changing circumstances, and to adapt quickly to changes in work, workload and capacity.
 

Communication is a basic human need. Yet most of us know someone who struggles to communicate through hearing loss. It can cause substantial harm to friendships, family relationships, confidence, employability, mental health and life chances.

Action on Hearing Loss (formerly the RNID) is the UK’s largest charity for the 11 million people in the UK who confront deafness, tinnitus and hearing loss every day. Established in 1911, we help people to take control of their lives and live the life they choose, removing the barriers standing in their way. We give people support and care, develop technology and treatments, and campaign for equality. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria



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