S1389 - Rehabilitation/ Deafblind Officer (Visual Impairment)

Posted: 09/01/2020 15:09
Start Date: Not Available
Salary: £22,201.60 per annum (FTE £27,752.000 per annum)
Location: London
Level: Support Officer
Deadline: 06/02/2020 23:59
Hours: 28
Benefits: Excellent
Job Type: Permanent

Location: London Borough of Waltham Forest, London


A qualified VI Rehabilitation Officer is required to work with Service Users with visual impairment and Deafblind / dual sensory loss. You will work alongside other specialist worker and have a borough wide remit for the London Borough of Waltham Forest. 

You will undertake specialist assessments for people with sight loss or with other disabilities, provide a rehabilitation service provision.  To giving information and advice to Service Users / carers / families and other professionals   

Interview Date: 27th February 2020

This post is also subject to an Enhanced/ Standard Disclosure and Barring Service clearance.


Staff Benefits

You'll enjoy a range of excellent benefits and access to ongoing support and learning and development programmes across the country. We provide an attractive and competitive salary and benefits package. We also recognise your talent and commitment by helping you to take care of your health, life balance and financial wellbeing.

  • 25 days annual leave plus bank holidays (pro rata if part time)
  • Bank holiday enhancement
  • Cycle to work scheme to help you save on the price of a new bike
  • Health scheme to cover you and your family’s health from £7 per month
  • Employee assistance programme that gives you and your family free, confidential support.
  • The option to buy or sell leave annually in exchange for salary
  • Enhanced benefits, including maternity, paternity and shared parental leave
  • Flexible working arrangements
  • Supporting you to study including time off for study leave and external courses
  • Workplace pension scheme
  • £50,000 life assurance
  • Interest-free season ticket loans
  • Discounts and savings on our products and publications, and a half-price subscription to our magazine
  • An annual ceremony where we recognise those nominated for Pod award as well as rewarding winners.
  • The annual ‘Big Satisfaction’ staff survey measuring levels of engagement and job satisfaction
  • We are proud to hold the Investors in People Standard
  • Staff council and staff companions.
  • We are proud to hold Disability Confident Employer status.
  • Our three core values are People, Passion and Partnership. These values guide and challenge how we act, how we behave towards others, and how we go about our day-to-day work.

Learning & Development

We place high importance on giving our staff the opportunity to develop their careers. We therefore provide access to a wide range of learning and development opportunities including inductions, training courses, accredited qualifications, and coaching and mentoring schemes.

  • Induction programme for new starters covering everything you need to know about our organisation, as well as providing an introduction to hearing loss.
  • British Sign Language training and certification.
  • An internal coaching scheme
  • Partnership mentoring scheme where we match employees with suitable mentors at the Royal National Institute for Blind People (RNIB) and the National Deaf Children's Society (NDCS).

Job Description

Overall Purpose of the Role:

  • To identify, deliver and evaluate professional rehabilitation interventions to visually impaired people to enhance their skills, confidence and to maximise their independence.

  • To assess and provide support plans to help people at risk from harm or becoming dependent on others due to their sight loss or both sight and hearing loss.  

  • To provide assessments of need and rehabilitation support to people with sight loss or who are Deafblind and their families living in the London Borough of Waltham Forest with the aim of improving and sustaining their quality of life and access to services.

Key Accountabilities and Responsibilities:

To plan, implement, evaluate and review rehabilitative services to people with sight loss or both sight and hearing loss, aimed at maximising and maintaining independence, safety, dignity and choice.  Rehabilitation may include, but not be restricted to

  • Daily Living Skills – to provide Daily Living Skills training; to include the teaching of new skills or adapted practice for all aspects of daily living, home management, employment and leisure.
  • Communication Skills – To provide communication training; to include all forms of access to communication including but not limited to print, Braille, Moon, audio description, ICT, telephones, Deafblind manual and block alphabet.
  • Mobility training – To develop planned programmes of training to develop independence in indoor and outdoor mobility environments, including training in guiding skills, pre-cane, long cane, orientation (including specialist equipment) and route planning techniques. 
  • Low vision - To provide low vision training/therapy in coordination with local NHS low vision services that helps individuals make the best use of functional vision, magnifiers, lighting and other low vision aids.
  • To work with visually impaired people who have additional complex needs such as Deafblind / dual sensory loss, learning disabilities, physical disabilities and mental health issues in recognition of the cumulative effect of additional disabilities.  To liaise with other specialist workers as necessary.
  • To assess and recommend minor works of adaptation as highlighted in the specialist visual impairment assessment and liaise with all relevant parties in line with employer’s budget and policies.
  • To work within a safeguarding framework to identify, manage and where possible reduce risk to Service Users, family, carers, communities, self and colleagues.
  • To understand the psychological aspects of sight loss and or hearing loss and provide emotional support as part of the rehabilitation process to the individual, their family and carers.
  • To signpost and or refer individuals to partners in local authority, health service, education service, welfare and employment services, voluntary sector  and other community services.
  • To support Service Users to represent their culture, needs, views and circumstances where appropriate.
  • To enable the Local Authority to maintain the Local Authority’s Partially Sighted/Sight Impaired and Blind/Severely Sight Impaired Registers.
  • To identify, make contact with and keep a record of Deafblind people or those with dual sensory loss living within the London Borough of Waltham Forest.
  • Applying specialist knowledge and skills including advice, support, provision of equipment and adaptations
  • Encouraging self-advocacy advising on the range of services and other related issues which are available and provided from the Local Authority and other organisations.
  • To be aware of the range of statutory provision available and to be sensitive to the psycho-social needs of visual impaired / Deafblind clients and to refer to the relevant professional and agency bodies and identified area of special need.
  • To have an understanding of the relevant legislation concerning Social /services Department’s responsibilities and duties to people with sight loss and or hearing loss / Deaf.
  • To raise awareness of the availability of the service by:
  1. Distribution of information
  2. Attending appropriate events
  3. Making presentations on the service
  4. Other suitable methods as agreed with the Manager of the service

Other Requirements:

  • To maintain records in accordance with our agreements with London Borough of Waltham Forest and complete client monitoring forms and monthly statistics regarding the use of services for monitoring and reporting.
  • To use Microsoft packages including Mosaic, word and excel software to produce reports and letters as requires.
  • To undertake other duties as can be reasonably expected to ensure the smooth and efficient running of the service.
  • To carry out the duties and responsibilities of the post at all times in compliance with all relevant policies, but especially Equal Opportunities and Health & Safety.

Personal and Professional Development:

  • To practice in accordance with the National Occupational Standards for Specialist Sensory Workers.
  • To manage and be accountable for, with supervision and managerial support, your own practice within your organisation, including maintaining professional development
  • To maintain an up-to-date knowledge and understanding of legislation (including community care legislation), statutory codes, standards, framework and guidance relevant to rehabilitation practice and related fields.
  • To maintain a current working knowledge of the safe use of a wide range of specialist equipment.
  • To maintain an up-to-date knowledge of: eye conditions and treatments; knowledge of the practical application of teaching and learning theories.
  • To prepare for, and participate in, regular technical and managerial supervision and annual performance from appropriately qualified supervisors.
  • To develop and maintain links with primary and secondary care and public health services particularly Ophthalmology, Optometry practices and GP practices.

Policies and Procedures

  • To ensure that written and electronic records and reports are maintained in accordance with the employer’s policies and procedures / GDPR 2018.
  • To ensure compliance with all policies and procedures concerning confidentiality including appropriate lawful disclosure in line with legal and policy frameworks.
  • To work with multi-disciplinary, multi-organisational teams, networks and systems.
  • To provide specialist information and advice to employers regarding communication/contact with visually impaired / Deafblind people in their preferred formats in line with the Equality Act 2010 / Accessible Information Standard 2016.
  • To be accountable for and take responsibility for own safety and that of service users.
  • To manage and be accountable for own work and contribute to the management of services and resources.
  • To manage, store and share records and reports in line with employers policies and procedures / GDPR 2018.
  • To abide by the principles and practices of the employer’s equal opportunities policy.
  • To carry out Health and Safety responsibilities in accordance with the employer’s policies.
  • To prepare for, and contribute to, decision making forums such as case conferences.
  • To work as part of a team, and where appropriate, contribute to team development and planning.

Important Information:

  • Demonstrate a willingness to travel
  • Occasional work out of normal office hours

Person Specification:
    
 

  Essential Desirable
Experience
  • Knowledge of sensory pathways and developing services for people with sensory loss.
  • Knowledge of the Care Act 2014. 
  • Ability to provide daily living skills training / orientation & mobility training (in and outdoors) / low vision therapy / communication skills training.
  • Ability to apply specialist knowledge and skills including advice, support, provision of equipment and adaptations.
  • Knowledge of working with visually impaired people who have additional complex needs such as Deafblind/dual sensory loss, learning, physical and mental health disabilities in recognition of the cumulative effect of additional disabilities.  Ability to liaise with other specialist workers as necessary.
  • Knowledge of working within a safeguarding framework to identify, manage and where possible reduce risk to visually impaired people, family, carers, communities, self and colleagues.
  • Possess good people and communication skills and is able to communicate with people with a visual impairment / Deafblind. 
  • Knowledge of the relevant legislation concerning the Local Authority’s responsibilities and duties to people with sight loss and or Deafblind
  • Ability to organise time effectively, prioritising workloads and meeting deadlines.
  • Ability to communicate using level 2 British Sign Language is desirable, but willingness to learn BSL in order to facilitate communication with BSL users.
  • Knowledge of varied cultural background.
  • Ability to raise awareness of the availability of the service by:
  • Distribution of information
  • Attending appropriate events
  • Making presentations on the service
  • Other suitable methods as agreed with the Manager of the service
  • Ability to develop initiatives in the community, possibly in partnership with local clubs, other agencies and/or voluntary sector organisations, commercial and statutory organisations.
  • Ability to apply specialist knowledge and skills including advice, support, provision of equipment and adaptations.
Qualifications / Professional Training
  • Dip HE in Rehabilitation Studies Visual Impairment or equivalent qualification.
  • BSL level 2, ability to sign at that level or a willingness to work towards this.
Skills / Knowledge
  • Knowledge of daily living skills training / orientation & mobility training (in and outdoors) / low vision therapy / communication skills training.
  • Ability to apply specialist knowledge and skills including advice, support, provision of equipment and adaptations.
  • Knowledge of working with visually impaired adults who have additional complex needs such as dual sensory loss, learning, physical and mental health disabilities in recognition of the cumulative effect of additional disabilities.
  • Ability to liaise with other specialist workers as necessary.
  • Knowledge of working within a safeguarding framework to identify, manage and where possible reduce risk to visually impaired people, family, carers, communities, self and colleagues.
  • Possess good people and communication skills.
  • Knowledge of the relevant legislation, responsibilities and duties to people with sight loss, and both sight and hearing loss.
  • Ability to organise time effectively, prioritising workloads and meeting deadlines.
  • Knowledge of varied cultural background.
  • Knowledge of Care Act 2014.
  • Ability to raise awareness of the availability of sensory services.
  • Ability to apply specialist knowledge and skills including advice, support, provision of equipment and adaptations.
Personal Qualities
  • Self-motivated and able to manage own time, working with minimal supervision
  • Able to take a positive pro-active approach
  • Able to work on own initiative and make appropriate decisions
  • Able to maintain strict confidentiality
  • First rate communicator able to build rapport effectively
 
Thinking Style
  • Highly organised
  • Logical
  • Innovative and able to develop creative pathways
 
Circumstance
  • Occasional work out of normal office hours
 

Communication is a basic human need. Yet most of us know someone who struggles to communicate through hearing loss. It can cause substantial harm to friendships, family relationships, confidence, employability, mental health and life chances.

Action on Hearing Loss (formerly the RNID) is the UK’s largest charity for the 11 million people in the UK who confront deafness, tinnitus and hearing loss every day. Established in 1911, we help people to take control of their lives and live the life they choose, removing the barriers standing in their way. We give people support and care, develop technology and treatments, and campaign for equality. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.