CS9031 - UK wide Support Workers - Various Locations

Posted: 19/03/2020 11:05
Start Date: Not Available
Salary: Non-London ¬£17,297 p/a and London ¬£18,759.00 p/a
Location: UK wide locations
Level: Support Worker
Deadline: 31/07/2020 23:59
Hours: Various hours available
Benefits: Excellent
Job Type: Permanent

Recruiting now for Support Workers across the UK

We are seeking to attract suitable individuals to join us at various locations in the UK. We have casual, part time, full time vacancies available.

To apply please complete our online questionnaire, providing your CV and supporting statement or contact the relevant managers below for more information:

Please note this is a rolling advert and the original closing date has been extended.

This post is also subject to a satisfactory enhanced DBS or Access NI check.


What we can offer you

You'll enjoy a range of excellent benefits and access to ongoing support and learning and development programmes across the country. We provide an attractive and competitive salary and benefits package. We also recognise your talent and commitment by helping you to take care of your health, life balance and financial wellbeing.


About Care and Support at Action on Hearing Loss

We offer a wide range of high quality residential and community services providing specialist care and support for deaf and hard of hearing people with additional needs across the UK.

We are committed to person centred working. Everyone who uses our services has the right to:

  • Privacy, dignity, choice, maximum possible independence and support to help reach their full potential.
  • Communicate in their chosen way.
  • Be valued and respected as individuals, recognising that everyone is different and offering equal opportunities.
  • Everyday life opportunities through support from our staff.
  • Be involved in the planning of their own care or support.
  • Live safely and securely and to a comfortable standard.
  • Influence the type of services that we provide.
  • Confidential access to information about themselves, and to know how we might share this information with others.
  • An independent advocate if they want one.
  • Make a complaint about any service and to have their complaint investigated using our complaints procedure, in a way they can understand.

We aim to tailor this to the communication needs of the people who use them so that it is completely accessible to them.

Choosing to work in Care and Support is one of the most fulfilling and exciting decisions you can make. You will also get the chance to complete the NVQ/Diploma Level 3 in Care or equivalent and have access to up to date training. With any job there will be ups and downs but working in social care has very specific rewards and challenges.

To help you decide if this role is for you, for more information on the work we do and to hear some of the stories of the people we support visit our website.


Job Description

Overall Purpose of the Role:

  • Deliver a person centred service for the people that use our services.
  • To work with staff team to enhance, develop and maintain the potential of the people using our services.
  • Extend the opportunity for people who use our service to have improved/increased contact and citizenship within the wider community.
  • Work in partnership with people that use our services to encourage choice, participation and motivation whilst adhering to the values of the organisation.

Key Accountabilities and Responsibilities:

  • To encourage people who use our services to be involved in and take responsibility for the running of their own home.
  • To support people to use community facilities, promote a variety of social and leisure activities and to support people with their health needs.
  • To provide a stimulating environment where skills can be maintained and developed
  • To support people with their intellectual and social development according to each person’s desires, abilities and needs.
  • To meet responsibilities of your post to ensure delivery of high quality services and continual improvement of the care and support we provide. These responsibilities are stated in the quality policies for care and support and the ISO Quality Management System Manual available internally.
  • To achieve stated objectives from their person centred plan, enable these individuals to be at the centre of their care package.
  • To contribute to effective communication with people who use our services, their relatives, friends, professional helpers and other members of staff.
  • To facilitate meetings to ensure the involvement of people who use our services in consultation and decision making.
  • To offer and support people with a range of new experiences & to encourage and support people to develop and pursue their own cultural interests.
  • To ensure the general well-being, safety and security of everyone who uses the service by continually assessing risk taking.
  • To abide by Care standards set by CQC.
  • To maintain high standards of health, safety and hygiene, ensure a clean and safe environment, support the people who use the service with their domestic responsibilities and personally undertake cleaning tasks as necessary.
  • To work within Health and Safety policies to support people with their awareness of health issues and support people as appropriate in taking and monitoring their medication and liaising with other health professionals.
  • To support and provide induction to new team members, relief workers or volunteers
  • To maintain written and computerised records & be involved in the development of service policies and procedures.
  • To assist with benefits, banking and budgeting issues for people who use our services and provide support as appropriate keeping financial records up to date.
  • To use local and national policies and procedures for recognising, recording, reporting and participating in safeguarding protocols.

Other Requirements:

  • To drive the Action on Hearing Loss vehicle as required (if in receipt of a full/clean driving licence).
  • To regularly undertake up to date training and complete the Care Certificate.
  • To do sleep-ins and fully work within a shift rota system, with rotas subject to change.
  • To take the people we support on holidays if required.

Person specification:    

  Essential Desirable
Experience
  • Experience of planning and organising your own work, with the ability to plan and manage time effectively. 

 

  •  Experience of residential/supported living/outreach work or equivalent, paid or voluntary.
  •  Experience of working with people who have challenging behaviour, mental health disorders, learning disabilities and dual-sensory loss or similar.   

 

Qualifications / Professional Training
  •  NVQ/Diploma Level 3 in Care or equivalent (or the ability and commitment to work towards achieving it within 12 months).  
  •  CACDP Level 1 or willingness to learn British Sign Language skills. 
Skills / Knowledge
  •  Good standard of written English. GCSE level or equivalent.
  •  An awareness of deaf issues and the potential impact of these on individuals.
  •  Knowledge of person centred approaches/tools and understanding of how this benefits the people who use our services. 
Personal Qualities
  • ‚ÄčAbility to work independently, this could involve taking sole responsibility for a Service or work area during a shift.
  • Ability to work effectively within a team
 
Thinking Style
  •  Experience of organising your own work, able to plan and manage own time effectively.
  • Ability to demonstrate the Action on Hearing Loss values and behaviours.
 
Circumstance